Contact Us

Let Us Assist You

Please get in touch if you have any questions about Sales, Billing, or Technical Support

SALES, ACCOUNTS & BILLING

Send us an email if you have any questions about billing, your Class++ account or your BigBlueButton servers

TECHNICAL SUPPORT

If you face any technical difficulties in running your BigBlueButton classes and need help, you can chat with us.

Click on the chat icon on the bottom right side of the page.

Frequently Asked Questions

Why to get BigBlueButton on a monthly subscription?

Installing BigBlueButton software is only the first step. Running multiple instances of BBB in a secure and reliable manner to deliver the best online classes is overwhelming and expensive. By paying a small monthly subscription, you get all the benefits of BigBlueButton at a fraction of costs of your own deployment.

What is your BigBlueButton server hardware specification?

We run BigBlueButton on a bare metal server to deliver the best performance. Our hardware specification is as follows: 3GHz processor, 8 CPU Core, 32 GB RAM, 2 x 2 TB (RAID 1) HDD and unlimited bandwidth.

What if I want to cancel my subscription?

You can make changes to your subscription whenever you need to. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we will cancel your subscription.

Can I upgrade to a different package after signing up?

Yes, you can upgrade at any time after signing up. Just reach-out to us and we will help you make necessary changes to the right package for you.

Is my data safe?

We are committed to keep your data safe and secure. We never share your data with any third party for advertising.

Does you comply with GDPR?

Yes. We can locate the server geographically as per your preference. You run Moodle or any other LMS on your server, where user data resides. Our BBB server is only used for running online classes with no user tracking and no session recording to ensure compliance.

Have more questions?

Use the chat button on the bottom right side of the page to chat with us. Or, click here to email us.

Disclaimer: BigBlueButton is the best open-source web conferencing software for online learning. HigherEdLab.com is not endorsed or certified by BigBlueButton Inc. BigBlueButton and the BigBlueButton Logo are trademarks of BigBlueButton Inc.

The Easiest Online Classroom at the Lowest Cost

BigBlueButton (BBB) is purpose-built for your teaching needs: reliable audio & video, interactive whiteboard, raise hand, break-out rooms, chat, poll, and analytics.